Ken is a pioneer in the area of database driven online survey platforms for the research industry. Jibunu’s roots as a software solutions company have given Ken and his team the ability and know-how to solve countless technology needs beyond basic online surveys. Ken has been doing the seemingly impossible, making pigs fly, in the market research world since starting Jibunu in 2003.
Since founding the company, Ken has introduced new advancements in online research technology, pushed the envelope with innovative ways of asking questions and conducting research online, and constantly stayed on the forefront of new technology as it emerged. He continually engages his team to revolutionize market research technology based on the pulse of industry trends.
While developing what he considers to be the most versatile survey system that exists, he was among the first to program online conjoint, segmentation and other algorithm based survey delivery and calculation systems. When Flash survey instruments were in high demand, Ken and his team took on the challenge to quickly develop tools to make surveys more engaging for the respondent and exciting for the researcher.
In this new age of HTML5, CSS3 and smaller real estate, Ken keeps using the latest technology and an understanding of the full research process to consistently be on the forefront of data collection technologies. His focus on the respondent experience, in addition to the researcher’s data collection needs, has led to new features and functionalities that shine across all devices, changing the landscape of what other researchers had accepted as mobile limitations. He continues to develop survey tools to result in shorter LOI, better data, and happier respondents – leading to happier researchers.
Jibunu is a result of Ken’s relentless drive to solve problems for others. He is able to look at problems in different ways, considering multiple paths before deciding on what is best approach for his client. He is not afraid to think outside the box when it comes to approaching new trends in software and web development or market research.
Shannon is responsible for listening to the needs of Jibunu clients, and the industry as a whole, and using her team and their talents to produce groundbreaking solutions. With the utmost levels of responsiveness, honesty, and respect, she consistently strives to deliver cutting edge products and services to Jibunu’s partners.
Shannon has a passion for raising the bar in customer satisfaction and a drive for streamlining processes with impressive resourcefulness and ingenuity. With her leadership and mentoring, the Client Services, Production, Engineering, and Software Quality Assurance teams are able to provide innovative solutions to afford the industry unprecedented research freedom.
Prior to joining Jibunu in 2014, Shannon has had over 15 years of leadership and customer service experience in the publishing and e-commerce space, building digital publications, websites, apps and numerous technological solutions. She has shown a knack for quickly understanding the needs of her clients and efficiently using her team to create success.
Cheryl is responsible for orchestrating the production needed to deliver Jibunu’s word class services. With over ten years in research technology solutions and an unmatched standard for quality and accuracy, she guides her team to create research solutions which are error-free, well presented and easy to use. This leads to maximized value and overall client satisfaction.
Cheryl has a unique focus on accuracy, speed and custom solutions that ensures that all solutions are carried out with thought and understanding. She brings expertise in quality control and solution-oriented decisions.
Jibunu boasts a unique work atmosphere. Our company culture is strongly influenced by our young entrepreneur founders. They set a pace for innovation, productivity, and output that everyone at Jibunu emulates. Their commitment to growth and excellence trickles through all aspects of the organization.
But they also like to have fun and encourage a work-life balance. Off-hours, we’re artists, triathletes, actors, writers, gamers, rock singers, handcrafters, gourmands, bibliophiles, and all around fascinating, if slightly nerdy, people.
The types of people that thrive at Jibunu are those that can work independently and hard, but also work as part of a team to ensure that our service mission is carried out on every project. Intelligent people with strong problem-solving skills and clear communication skills excel here, and enjoy ongoing growth, training, advancement, and rewards.
We offer generous benefits and perks. If you think Jibunu is the right place for you, regardless of whether or not we have a job opening that meets your background, please apply and tell us why you belong on our team.
Position: Senior Software Developer
Salary: Competitive, commensurate with ability and experience
Location: Fitchburg, MA
References will be requested. No phone calls, please. Applicants should email a resume, including GPA (if less than 2 years of work experience), cover letter and date of availability to email@example.com.